Tackling Smart Transformation by Developing Dynamic Capabilities

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In the new era of data and smart technologies, the consumer is king when companies must decide on new technologies and business transformation. In these new times, the tangible resources (including the tangible products) on which the fundamental competitive capabilities of businesses were based are beginning to lose relevance in favor of the intangible assets and services delivered by the organization. Furthermore, the ability of organizations to open up to the outside world and interact with other players in multiple business ecosystems becomes critical.

The new rules of the game that are constantly emerging are having a strong impact on the way in which value networks are configured, which are becoming more and more extensive and complex. The ultimate consequence is that companies have to operate in a much more turbulent, uncertain and hyper-competitive environment.

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Note: this article was originally published by the author in FrontiersInBusinessTransformation

Francisco J. Navarro-Meneses
Francisco J. Navarro-Meneses
Professor of Business Transformation and Economics

My current research focuses on the study of frontier issues in business transformation and the modeling of value creation in service industries as complex systems

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