The Art of Ambidexterity, Crucial for Organizational Transformation

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Addressing business transformation involves developing capabilities to quickly adapt to predictable and unpredictable environmental changes and create and capture new value. Events such as the appearance of new technologies and disruptive/innovative business models, the shortening of product life cycles, and a more dynamic competitive landscape require new strategic responses from business organizations.

Those organizations that take a step forward and commit themselves to deep business transformation do so by adopting different combinations of information technologies, processes, and resources that end up impacting the entire organization and leading to profound changes in its structure, culture, and behavior.

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Note: this article was originally published by the author in FrontiersInBusinessTransformation

Francisco J. Navarro-Meneses
Francisco J. Navarro-Meneses
Professor of Business Transformation and Economics

My current research focuses on the study of frontier issues in business transformation and the modeling of value creation in service industries as complex systems

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